Reduce Your Pain Today!
We offer a carefully curated range of pain relief products designed to help you move freely and feel your best every day. From targeted muscle relief to everyday comfort solutions, everything we carry is chosen with one goal in mind — less pain, more living.
Aussies Are Loving:
Frequently Asked Questions
Which countries do you ship to?
At the moment, we only cater to customers in Australia. We hope to expand to more regions in the future.
How long does it take to process my order?
Most orders are processed within 1-2 business days. During busy periods, processing may take up to 1 weeks due to the careful preparation and exclusive production of our products to ensure quality.
How long will delivery take?
Delivery is estimated within 3–10 business days, depending on your location. Most orders arrive sooner than the maximum timeframe, but for regional and rural areas, it can be slightly longer.
Can my order arrive in multiple packages?
Yes. For larger or multi-item orders, items may be shipped in separate packages to ensure safe handling. If part of your order arrives first, check your tracking information and contact our support team if you have concerns.
What if my package is lost or damaged?
Contact our support team immediately with photos and order details. We will work with the courier to resolve the issue as quickly as possible.
Can I return my order?
Yes! If you find there are any issues with your order, please contact us with your order details so we can assist promptly.
Who pays for return shipping?
Customers are responsible for return shipping fees, unless the item is faulty or incorrectly supplied.
How do I return an item?
Please contact our support team to receive instructions on returning your product. Please include your order number to help us process your request efficiently.
How can I contact customer support?
You can reach our friendly support team through the contact form on our Contact Us page. Our operating hours are Monday to Friday, 9:00 AM – 5:00 PM.
We aim to respond within 24 hours during weekdays. During periods of high order volume, inquiries may take slightly longer than usual, but rest assured, we will get back to you as soon as possible. We appreciate your patience and understanding.
What Drives Us?
Pain Solvers was started to relieve any form of pain that Australians feel each day. We have over 20,000 happy customers who can vouch that they are better off after we have helped them
Fast, Free & Secure Shipping Across Australia
Sometime, it seems to take forever for your products to arrive. At Pain Solvers, we only use the best couriers, meaning you receive fast and secure delivery. Plus, if your items get lost or damaged in transit, you are covered with a full replacement.